Return Policy

At Aftermath Alternatives, your satisfaction is our utmost priority. We take great care in ensuring that our products meet the highest standards of quality. However, we understand that, on rare occasions, issues may arise. In such cases, we are here to assist you.

Return Policy Overview:

We regret to inform you that we do not accept returns or offer refunds for products purchased from Aftermath Alternatives, except in the case of a product arriving in a faulty or damaged condition. We take the quality of our products seriously and stand behind them. If you receive a product that is damaged or defective, we are committed to making things right for you.

Damaged or Defective Products:

If you receive a product that is damaged or defective, please contact us immediately. We request that you reach out to our customer support team within 2 days of receiving the product to report the issue. You can contact us via email at Aftermathalternatives@gmail.com. Please provide a detailed description of the problem, and if possible, include clear photographs of the damaged or defective product. This will help us evaluate the issue more efficiently.

Our Commitment:

Aftermath Alternatives is dedicated to resolving any issues related to damaged or defective products promptly. Once we receive your report and verify the issue, we will work diligently to find a solution that ensures your satisfaction. This may involve sending a replacement product or offering a store credit, depending on the nature of the problem and product availability.

Please note that we may require you to return the damaged or defective product to us, in which case we will provide you with instructions on the return process. We appreciate your cooperation in such instances.

Our Return Policy is designed to uphold the quality and standards of our products while ensuring that you have a positive shopping experience with us. If you have any questions or concerns regarding our Return Policy or need assistance with a damaged or defective product, please do not hesitate to contact our customer support team.

Thank you for choosing Aftermath Alternatives as your vaping destination. We value your trust and are here to assist you with any issues you may encounter. Your satisfaction is our top priority, and we look forward to providing you with exceptional service.